Return Policy

We have a 30-day return policy, which means you have right to cancel your order for up to 30 days after placing your order, and 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at: postmaster@vintagefurnishing.co.uk

Please check your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and replace it for you.

Assembled items must be un-assembled and placed back in their wrappings/box and are available for pickup within 14 days of the return request being accepted. Bespoke items are not available for cancellation due to the nature of the items. You are liable for the cost of returning the goods.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember, it can take some time for your bank or credit card company to process and post the refund as well.

Your statutory rights are not affected by anything under this Terms & Conditions.